AIVRA Terms & Conditions (T&C)

Last Updated: 16 Nov 2025

By using Aivra’s services, website, or engaging with our team, you agree to the following Terms & Conditions.

1. Definitions

• “Company”, “We”, “Us” refers to Aivra.
• “Client”, “You” refers to any user or business using our services.
• “Services” refers to AI automation, chatbot development, website development, HR automation, invoice automation, calling solutions, email marketing, and other related services.

2. Service Agreement

• All services are provided based on the requirements shared by the client.
• Project timelines may vary depending on complexity, revisions, and client response time.
• Aivra reserves the right to accept or decline any project.

3. Payments

• Payments must be made as per the agreed project package.
• Advance payments are non-refundable unless stated otherwise.
• Delayed payments may pause ongoing services.

4. Revisions

• Each service includes a limited number of revisions as mentioned in the package.
• Additional revisions may incur extra charges.

5. Client Responsibilities

The client must:

• Provide accurate project details
• Respond to queries on time
• Not use Aivra’s services for illegal activities
• Maintain confidentiality of shared access (admin login, API keys, etc.)

6. Intellectual Property

• All project files are delivered after full payment.
• Code, workflows, and automation logic may include components owned by Aivra.
• Redistribution or resale is not allowed unless clearly mentioned.

7. Refund & Cancellation

• All digital services are non-refundable once work has started.
• Full refund is possible only if no work has been initiated.
• For cancellations, clients must notify us via email.

8. Limitation of Liability

Aivra is not responsible for:

• Losses caused by misuse of the service
• Errors caused by third-party platforms (WhatsApp API, hosting, CRM tools, etc.)
• Business losses due to automation setup issues or misuse
• Downtime caused by external service providers

9. Governing Law

These terms are governed by Indian Law. Any disputes will be handled under the jurisdiction of Uttar Pradesh, India.