Technical Troubleshooting

Resolving Deployment Error Code 4049 (Resource Limit)

Error Code 4049 typically indicates that your automation deployment has exceeded a predefined resource limit, such as maximum memory usage or CPU time allocation. This often happens with recursive or highly data-intensive tasks.

Steps to Troubleshoot:

1. Review Logs: Check the deployment logs for the specific moment the error was triggered. Look for large data loads or unexpected loops.
2. Optimize Logic: Refactor your automation workflow to process data in smaller batches rather than all at once (e.g., use pagination for API calls).
3. Increase Allocation (If Applicable): If optimization is not feasible, navigate to your Project Settings and check if your current subscription plan allows for increased resource allocation. Upgrade if necessary.
4. Testing: Redeploy a small, test version of the workflow to confirm the resource ceiling has been addressed.

Debugging API Connection Timeouts and Authorization Failures

When your automation fails to connect to a third-party API, the issue usually falls into one of two categories: Authorization (e.g., incorrect keys) or Connectivity (e.g., firewall or timeout).

Authorization Checklist:

• Verify the API Key or OAuth Token is correct and has not expired.
• Ensure the API key is passed using the correct HTTP header (e.g., `Authorization: Bearer `).
• Check that the IP address of your AIVRA deployment server is whitelisted by the target API provider (if they use IP restrictions).

Connectivity Troubleshooting:

If authorization is correct, the issue is likely a timeout:

• Test the API endpoint manually using a tool like Postman to verify external accessibility and response speed.
• Increase the Timeout Setting within your automation's API call configuration from the default 30 seconds to 60 or 90 seconds.
• If the target server is known to be slow, implement a retry mechanism in your workflow.

Diagnosing and Fixing Automation Performance Bottlenecks

Slow automation execution often stems from inefficient data handling or redundant steps. Here is how to analyze and improve the speed of your deployed workflow.

Optimization Points:

Troubleshooting SSO and User Authentication Failures

If users or services cannot log into the AIVRA portal or your integrated applications via SSO, review the following configuration points.

Key Checks for SSO (SAML/OAuth):

• Metadata Exchange: Ensure the Service Provider (SP) metadata (from AIVRA) and the Identity Provider (IdP) metadata (from your organization) are up-to-date and correctly exchanged.
• User Attributes: Verify that the IdP is sending the required user attributes (especially email and username) in the SAML assertion or OAuth claim.
• Time Skew: Check that your system clock is correctly synchronized. Minor time discrepancies can cause security token validation to fail.

Missing or Incorrect Environment Variable Values

A common cause of unexpected behavior is an environment variable being missing, misspelled, or containing an incorrect value (e.g., a test key instead of a production key).

Verification Process:

1. Check Scope: Confirm that the variable is defined for the correct environment (e.g., `Production` vs. `Staging`).
2. Verify Naming: Variable names are case-sensitive. Ensure the name in your code/workflow exactly matches the name defined in the AIVRA settings.
3. Check Values: If the variable is a secret (e.g., a password or key), refresh it and ensure the new value is stored correctly in the variable vault.
4. Test Deployment: Create a temporary log step in your workflow to print the variable's *value* (for non-secrets) or its *existence* (for secrets) before running the critical step that uses it.